Returns and Exchanges
RETURN
- All purchases from www.diaraboutique.com can be returned within 30 days of delivery.
- To be eligible for a return, your item must meet the following criteria:
- Items has all its original tag attached
- Items must be in its original condition and must not be used, worn altered or washed
- Package is postmarked for return within 14 days of delivery
- A Return Merchandise Authorization (RMA) number should be written on the outside of the package
Return Process
- Please ensure that your return is within the policy period and meets ALL return criteria
- Using the Contact Us form on www.diaraboutique.com or send us an email at info@diaraboutique.com, requesting a Return Merchandise Authorization Number, adding RMA# in the Subject line.
You will need to let us know which item(s) you are returning and also provide a reason for the return of the item(s) in order to receive an RMA number. Packages will NOT be accepted without an RMA number.
- Mail the package to the address below. **Please note: Customers are responsible for the shipping costs of their return items, as we do not provide return labels.
Canada
- After the return is accepted, you will receive notifications updating the status of the return.
Accessories are all FINAL SALE.
Exchanges
If you need to exchange an item for the same item, send us an email at info@diaraboutique.com stating all details, including the reason for the exchange.